Privacy Policies
This policy applies only to the INTELL global website, where visitors learn about
the product, connect their inverter systems, or access documentation.
Information We Collect
Information You Provide Voluntarily When interacting with our landing page, you may provide:
- Contact information (e.g., your name, email) when submitting forms.
- Feedback or inquiries sent through our support or contact sections.
This information is only collected when you choose to provide it.
Automatically Collected Information When you visit the INTELL landing page, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring websites
- Basic analytics for performance and security
This data is strictly aggregated and used only to understand website performance and improve user experience.
Cookies & Tracking Technologies We use cookies and similar technologies for:
- Session management and core app security
- Website and product analytics through Mixpanel, Google Tag Manager, and GA4
- Remembering browser preferences and cookie choices
- Improving site loading performance and product experience
You can learn more or update your choices in our Cookie Policy.
How We Use Your Information
We use the information collected on the INTELL landing page to:
- Provide product information and onboarding guidance
- Display documentation and support content
- Improve website experience and performance
- Understand sanitized product usage and feature engagement
- Respond to inquiries or support requests
- Prevent abuse, spam, and security threats
We do not sell visitor data. Analytics events are designed to avoid raw passwords, emails, phone numbers, names, addresses, inverter credentials, and user messages.
How We Protect Your Data
We take data protection seriously and implement:
- HTTPS encryption
- Secure form submissions
- Firewall and anti-bot protection
- Regular site monitoring and logging
The INTELL landing page does not store sensitive personal data, login credentials, or inverter system data.
Connected Inverter Systems & Third-Party Responsibility
INTELL connects to third-party inverter brand cloud APIs (such as Victron VRM, Growatt OpenAPI, and Solarman) to retrieve energy data on behalf of the user.
This means:
- Each user authorizes INTELL to access their inverter data using credentials they provide
- INTELL retrieves and stores this data solely to power the platform's features
- INTELL does not share inverter credentials or energy data with any third party
- Users are responsible for ensuring their inverter brand account credentials remain secure
- Users whose inverter brands do not have a cloud API are responsible for the accuracy of any manually entered data
Policy Update
We may update this Privacy Policy periodically.
- The "Last Updated" date at the top will reflect changes.
- Continued use of the landing page constitutes acceptance of updated terms.
Contact Us
For questions regarding this policy, please contact: INTELL - Privacy Team Email: contact@intell.ng